2026Underway
European infrastructure
Registry, semantic models, and compliance systems — ahead of product-level mandates.
Digital Product Passport · EU ESPR compliance
DIGITAL PRODUCT PASSPORT (DPP)
AND CONNECTED AFTER-SALES
Create ESPR-compliant product passports accessible via GS1 QR codes, and automatically power your after-sales service: warranties, repairs, traceability and recycling in one ecosystem.
-60% Delays
-75% costs
+95% satisfaction
Digital Product Passport
DPP at the heart of compliance and after-sales
Verisav combines product passport generation, EU regulatory compliance and after-sales orchestration — without data silos.
ESPR compliance
Prepare for the DPP: the only fixed mandatory date so far is the battery passport (18 Feb 2027). Textiles, furniture and electronics depend on ESPR delegated acts (Commission indicative timeline).
GS1 QR code
Machine-readable product identifier aligned with GS1 Digital Link for consumers and partners.
DPP-powered ASS
Every repair updates the passport: full history, faster diagnosis, lower costs and delays.
Open tools & vocabularies
Free DPP validator, QR generator and RDF vocabularies published on Linked Open Vocabularies.
DPP rollout · ESPR
The product passport timeline — and every way to reach it
Anticipate EU deadlines category by category, and choose the right data carrier for each product — QR, NFC, RFID, laser marking, or Digital Link.
Deployment timeline
Indicative dates based on the ESPR / Battery Regulation calendar; delegated acts set the final requirements.
- 2026Underway
European infrastructure
Registry, semantic models, and compliance systems — ahead of product-level mandates.
- Feb 2027Next up
Battery passport
First large-scale mandatory DPP (EV, LMT, and industrial batteries above 2 kWh).
- 2027Upcoming
Delegated acts & prep
Category data fields defined (textiles expected): the starting signal for compliance programs.
- ≈ 2028–2029Upcoming
Textile compliance
About 18 months after the textile delegated act — DPP required for in-scope products.
- 2029–2030Upcoming
Electronics & other families
Progressive ESPR expansion (electronics, furniture, and further categories via delegated acts).
Indicative dates based on the ESPR / Battery Regulation calendar; delegated acts set the final requirements.
One DPP, many ways to carry it
The passport is digital: the physical carrier adapts to the product, channel, and journey (consumer, repairer, recycler).
QR on packaging
Retail, e-commerce, FMCG
High-resolution print on primary or secondary packaging. Ideal for a first consumer touchpoint at shelf or delivery.
Typical access: consumer, retailer, market surveillance.
Technical flow
How the DPP works with Verisav
From data collection to end-user experience: a structured, GS1-compliant journey connected to your after-sales service.
Data input
Data sources
Internal systems
ERP, PLM, PIM, MES, warranties and ASS history
Suppliers & third parties
Components, certificates, registries and supply chain partners
Unstructured documents
PDFs, manuals, material sheets, images
ASS data
Claims, repairs, ownership changes
Integration & standardisation
GS1 Digital Link + JSON-LD
Verisav DPP vocabularies (LOV) & ESPR
Digital Link resolver
https://id.gs1.org/01/…
Routes to the product page matching the context
Dynamic content
Displays relevant information by actor and access level
DPP generation engine
Verisav platform: create, validate and publish product passports
QR scan on product
Instant access to the digital product passport
Hosted DPP page
Customisable public URL, multilingual and compliant
ASS update → DPP
Each intervention enriches the passport: repairs, parts, warranty status
Stakeholder experience
Tailored access per profile
RegulatorDistributorRepairerManufacturerConsumer
Interoperable with your existing systems — no workflow disruption
The Digital Product Passport (DPP): a revolution for product traceability and sustainability
The Digital Product Passport (DPP) tracks each product from conception to end of life by centralizing all essential data: materials, manufacturing, purchase and warranty history, repairs and recycling channels. Accessible via QR code, NFC or RFID, it guarantees instant access to reliable and real-time updated information for all stakeholders.
By strengthening transparency, the DPP promotes product repairability and extends their life cycle, contributing to the transition to a circular economy. It simplifies administrative formalities and prepares companies for European regulatory obligations from 2027.
For after-sales services, the DPP significantly reduces costs and delays by enabling rapid diagnosis thanks to the complete product history. It also strengthens customer trust by offering a personalized and secure experience throughout the product's life cycle. Discover how to integrate the DPP in your system.
Partnership
DPP · SAV · Litiges
Verisav × Zorrooo: traceability and dispute resolution
Zorrooo helps consumers move their disputes forward — refused warranties, endless repairs, missing product history. Verisav prevents and documents these situations with the digital product passport: purchase, warranty, repairs, parts and end of life.
Together, we connect proof (DPP / after-sales) and amicable recourse: fewer grey areas between manufacturers, sellers and repairers, more transparency for consumers and brands.
- Right to repair and clear product history
- Warranties and responsibilities clarified
- Second-hand value boosted by traceability
- After-sales turned into a trust lever
Capucine Berr
CEO & co-founder of Zorrooo
From DPP to repair: an automated journey
Purchase, product passport, breakdown report and intervention — all from the same QR code
5-step automated process
How does it work?
1
Purchase
Automatic DPP generation
2
Report a breakdown
QR code + breakdown report to fill in
3
AI Processing
Your report is routed to the appropriate professional
4
Intervention
Real-time tracking
5
DPP updated
Customer satisfaction guaranteed
Our 4 dashboards
Dedicated interfaces for each actor in the after-sales and DPP ecosystem
Distributors Dashboard
Products
24
After-sales
12
Manage products
Manage after-sales
Distributors
Repairers Dashboard
Interventions
8
In progress
3
Interventions
Planning
Repairers
Manufacturers Dashboard
Products
156
DPP
100%
Manage products
Statistics
Manufacturers
Consumers Dashboard
Products
18
Warranties
15
My products
Warranty tracking
Consumers Web and iOS/Android
Distributors Dashboard
Products
24
After-sales
12
Manage products
Manage after-sales
Distributors
Repairers Dashboard
Interventions
8
In progress
3
Interventions
Planning
Repairers
Manufacturers Dashboard
Products
156
DPP
100%
Manage products
Statistics
Manufacturers
Consumers Dashboard
Products
18
Warranties
15
My products
Warranty tracking
Consumers Web and iOS/Android
Discover Verisav in video
The new after-sales reference
Offer your customers a smooth and innovative ASS experience.
Revolutionize after-sales management with Verisav: allow your customers to open, track and resolve their issues independently through a unified portal, integrated into your digital environment.
Give your teams a global view of each ASS case, automate processes and focus on what matters: customer satisfaction.
One QR code, the full product lifecycle
The DPP QR code is the single entry point: compliance data (materials, footprint, repairability), active warranties, ASS history and end-of-life instructions — for consumers and partners alike.
No more scattered files: the product passport centralizes information, reduces errors and speeds up every after-sales intervention.
Key advantages:
- Compliant DPP accessible in one scan
- Repair history integrated in the passport
- ASS reporting and automated routing
AI VERISAV
Intelligent diagnostics and ASS routing
Our AI first analyzes the warranty status of each device and simultaneously performs an automated breakdown search. According to the diagnosis:
Active warranty
The request is immediately redirected to the appropriate distributor for quick handling.
Success rate
99.8%
Expired warranty
The AI automatically directs to a certified repairer for professional intervention.
Match accuracy
97.2%
AI PROCESSING IN PROGRESS
When deeper diagnosis is needed, the AI suggests consulting the troubleshooting guide adapted to the defect you described or sending the product directly for repair. Thanks to its leading-edge Machine Learning algorithms, it delivers a precise diagnosis in milliseconds, ensuring optimal handling and exceptional after-sales service.
Circular economy and environmental impact
Extend the life of your equipment with Verisav: precise diagnostics, systematic reconditioning and targeted recycling. No more waste! Every component is tracked to reduce waste and save resources. You limit your spending on new parts, enhance your existing fleet and take concrete action for the planet. A virtuous circle that combines savings and positive impact.
Discover how Verisav optimizes your after-sales service management
Our team is available to discuss your challenges and propose the best solution for your project.