Repair

Repair is the action of restoring a product to working condition after a failure. It may involve replacing components, adjusting parameters, software updates or other corrective actions. Repair is essential to extend product lifespans and reduce waste. Verisav facilitates repair by connecting consumers to qualified repairers, providing access to spare parts and documenting all repairs in the DPP. Repair is a pillar of the circular economy, as it enables extension of product lifespans and reduction of resource consumption and waste generation. A successful repair requires several steps: precise diagnosis of the failure, identification of components to replace or repair, verification of spare parts availability, performance of the repair itself, and validation tests to ensure the product works correctly. Repairs can be performed by qualified technicians, independent repairers, or even by consumers themselves if the product is designed to be repairable and necessary information is available. The right to repair, strengthened by the AGEC law and ESPR regulation, guarantees access to spare parts, tools and technical information necessary to perform repairs. The DPP plays a key role in facilitating repairs by centralizing all useful information: repair manuals, technical diagrams, spare parts lists, history of previous repairs, etc. Verisav facilitates the entire repair process by connecting consumers with a network of qualified repairers, managing spare parts availability, documenting all repairs in the DPP to ensure traceability, and optimizing technician assignment based on their skills and location.